Video Verification

All services related to Video KYC (Assisted and Unassisted and Dashboard)

Android SDK Release v1.2.2

Changed publish resolution to 540*360, while keeping 540p for Front & 720p for Rear camera. Ironed out the camera switch animation glitch
Minor UI updates and made more accessible. Revamped chat action bar and network speed indicator. Icons and labels changed for buttons to be more intuitive
Improved video quality with improved reconnection strategies
Improved connectivity when network is slow/poor.
Proactively establishes connection in poor network
Less call drops and improved call handling
Developer friendly updates
Timer added for customers. Modified initial connection timeout.
Added empathetic messages/prompt/alerts
Customized “Terms & Conditions” URL
Optionally disabled “Terms & Conditions” and Instruction screen.
Resolved issue that “duration of call time is different within Video-KYC mobile SDK and Video-KYC web SDK”
Resolved issue - Plugging in (wired) headphones does not switch audio channel from the speaker

Support for dark mode theme
Added Aadhaar zip password error
Added error codes
Video screen UI changes
Bug fixes: Resolved peers closing issue
Resolved reconnection issue in Aadhaar XML SDK screen
Added “Download” link to download zip file
Displayed video receiving speed
Added image cropper and new screens
Composed video recording
Reduced recorded video resolution to 1280x720
Added an API to fetch session info
Implemented Aadhar XML screen changes
Integrated MER page.
Auto stop and kill sessions
Added support to kill previous disconnected connection
Minor UI updates JS and CSS minification
General Bug fixes: Stop recording crash, Not stopped recording issue, Duplicate download issue, race condition in joining.

Improved Video Call Quality and Stability
Added Audit Folio Report for customer
Customer call notifications initiated using mobile and web browser for multiple online agents.
Added Area, City, State, Country in location section in dashboard
Added - Aadhaar Screen - To be the first screen in the flow of Video-KYC call
Support for agent availability check API (linked to Agent Call Alert)
New features and improvements added for customer and agents IN Q4. • Profile • Settings UI • Configuration • Customisation • User management • Signature crop from Cheque • Verifications • Signatures • Reports • eSign integrated into dashboard flow.

Last updated 2 years ago