> For the complete documentation index, see [llms.txt](https://docs-frslabs.gitbook.io/frslabs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs-frslabs.gitbook.io/frslabs/quality-policy.md). # IMS Policy ### Integrated Quality and Information Security Policy We take quality and security seriously. We are ISO 9001 and ISO 27001 certified to ensure that we establish high standards when developing our products, and our customers can trust us with the quality of our products and services when they decide to use our services. All of our software services are regularly reviewed and audited for its quality and compliance with global best practices. Furthermore, we continually strive to: * Uphold quality, security and privacy at all stages of our development and delivery cycles. * Promote pro-active risk mitigation strategies to provide high quality products and services to our global customers. * Preserve confidentiality, integrity and availability of information we possess, or process through our software services. * Educate, train and create risk awareness among our members of staff to remain vigilant and create a feedback loop for continual improvement. * Continually measure and improve our quality and information security performance. While we measure at least once a quarter internally, we use external auditors to review our work at least once a year. * Fulfil all of our global compliance obligations and adhere to the laws of the land. Please write to if you would like to get a copy of our ISM policies. --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://docs-frslabs.gitbook.io/frslabs/quality-policy.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.